Glory Place Limited,電腦保養,電腦支援,電腦維修,電腦外判,外判IT,維修電腦,網絡工程,IPCAM,it maintenance,it support,IT OUT SOURCING,computer maintenance,it maintenance,programming,web site design,website design,web design,webpage design,hosting,web hosting,domain name,domain registration,web application design,hosting,web hosting,domain name,domain registration
 
   
 
   
 

IT Support - Hourly Plan

 Items

H250 Plan

H200 Plan

H180 Plan

H160 Plan

Number of PC

PC/unlimited

PC/unlimited

PC/unlimited

PC/unlimited

Hourly Charges

contact

contact

contact

contact

Minimum Service

2 hours

3 hours

4 hours

6 hours

Minimum Service Charge

contact

contact

contact

contact

Technical Support Hotline

Y

Y

Y

Y

System firmware Update

Y

Y

Y

Y

Remote Support Service

Y

Y

Y

Y

Regular Data Backup

Y

Y

Y

Y

IT Management

Y

Y

Y

Y

Service Reports

Y

Y

Y

Y

Server Maintenance

Optional

Optional

Optional

Optional

Dispatch Arrangement

by Appointment

*** For Server Service Support Plan:Optional

Hotline: (852)3421 1165 / (852)3571 9934

Email: info@gloryplace.hk

 



Service Areas

Service Coverage:

  1. Disk defragmentation、Clean up files and Hard disk checking.
  2. Files and Printer sharing configuration
  3. Remove Virus, Spyware and Trojan Horse
  4. Email and internet configuration
  5. Improve Computer Efficiency
  6. Regular patch and firmware update
  7. IT and computer consultation
  8. Provide data Backup Solution

Details:

  • Support hours from 9am to 6pm from Monday to Friday, require appointment for SAT or SUN.
  • Maintenance service is not including software, data lost or hardware damage.
  • In case of Tropical Cyclone Warning Signal No.8 or above or Black Rainstorm Warning Signal is hoisted on the business day, the office will remain closed for the whole day unless the Tropical Cyclone Warning Signal or Black Rainstorm Warning Signal is lowered at or before 12pm.
  • Maintenance service doesn't cover the hardware damage or human error.
  • Client pay for the new hardware, software and license if need to perform upgrade or replacement.
  • Maintenance service is not including computer peripherals, such as monitor, external harddisk, scanner, digital camera..etc.

Please contact us for more information.