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Home > Business Solution: Unified Communication (UC)

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VoIP Solution

The feature-rich IP phone systems will continue to increase as businesses look streamline communications, improve collaboration, and support mobility. We meets this need by providing cost-effective Voice services that deliver collaboration and mobility features that traditional phone services cannot match. IP Telephony provides the foundation for meeting today’s need for Unified Communication (UC) in the enterprise.

We offer countrywide solutions for single-site and multi-site businesses. Our flexible Voice services support advanced calling features including Find Me/Follow Me, Visual Voicemail, and Hosted Voice Mobile. Our Hosted Voice delivers the benefits of VoIP while eliminating the costs of managing and maintaining a PBX. With SIP Trunking and Enterprise Trunking, you enjoy the benefits of VoIP while leveraging your existing PBX equipment.

Advanced Features

VoIP saves time. It’s ideal for keeping a mobile or distributed workforce connected, and you’ll never miss another call with features—such as Visual Voicemail, Hosted Voice Mobile, and Find Me/Follow Me. No more phone tag, missed calls, or hotel long distance surcharges. You decide who you keep in touch with, how, when, and where.

FEATURES	DETAILS
Find Me/Follow Me	Allows you to define how incoming calls are routed or forwarded for individuals or groups of inbound callers— ensuring that you receive important calls whether you’re at your desk, on the road, or anywhere else.
Audio Conferencing	All employees can host audio conferences using simple, intuitive desktop and mobile clients. Each employee/user will have their own conference code and leader PIN number for on-demand audio conferencing 24 hours a day, 7 days a week.
Call Center	Provides a simple and scalable call queuing service so that customers won’t receive a busy signal when calling your business. Also offers advanced features such as skills based routing and real-time reporting.
Hosted Voice Mobile	By accessing the Voice Manager on your smartphone, you can make and receive calls on your cell phone. These calls use your VoIP phone number, so you can take advantage of unlimited long-distance calling.
Visual Voicemail	Receive voicemail messages and faxes as email attachments. Voicemail messages appear as transcriptions; faxes are included as PDF attachments. If available, the caller or sender’s name and number are included in the subject line.
Management Portal	Self manage much of your voice service—such as update user details and phone assignments, access detailed call records, and generate usage reports. Provides an intuitive user interface for all your voice services and resources.
Other Included Features	Caller ID, call forwarding, call hold, call transfer, call waiting, 3-way calling, redial, do not disturb, speed dial, hook flash, extension dialing across sites, calling line ID, simultaneous ring, sequential ring, selective call forwarding, and teleworker.
Optional Add-Ons	Auto attendant, hunt groups, audio conferencing, call center, attendant console, toll-free numbers, vanity telephone numbers, and growth reserved numbers.